Privacy Policy

*Effective Date: May 29, 2026*

1. Introduction

GLP-1 Assist LLC ("we," "us," "our") provides member-facing tracking and organization tools for people using GLP-1 medications, along with public educational resources and a directory of independent healthcare providers and allied professionals (collectively, the "Services"). We respect your privacy and are committed to protecting your personal information.

GLP-1 Assist is designed for members. It is not a healthcare provider, does not provide medical advice, is not a medical device, and does not automatically send member data to providers, clinics, creators, advertisers, or social platforms.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use GLP-1 Assist, visit our website, request resources, interact with lifecycle emails, referral or attribution links, testimonial or review forms, or use our app.

2. Information We Collect

Member-Provided Tracking Information

When you use our apps or services, you may voluntarily provide health-related and routine information, including:

GLP-1 routine details, such as medication name, dose timing, injection site, reminders, and related notes.
Symptoms and side effects, including severity, frequency, and triggers you choose to log.
Body metrics, measurements, and progress photos you choose to upload.
Nutrition, hunger, hydration, digestion, activity, sleep, and routine data.
Fitness-layer information you choose to create or log, such as workout preferences, exercise selections, saved workouts, scheduled sessions, completed workout results, sets, reps, weights, duration, distance, perceived effort, form notes, substitutions, and fitness summaries.
Goals, preferences, and notes about your personal tracking routine.

Account Information

To create and maintain your account, we collect:

Name and email address.
Passwords, stored in protected form through our authentication provider.
Profile preferences and settings.
Communication preferences.
Information you submit when requesting checklists, guides, clinic support materials, directory resources, or other educational materials.
Broad lifecycle and subscription status information used to send account-related or marketing communications, such as trial status, plan status, member-since date, activation category, next suggested feature category, and recent activity category.

Usage Information

We automatically collect certain information about how you use our Services:

Log data, such as IP address, browser type, and pages visited.
Device data, such as device type and operating system.
Usage patterns and feature interactions.
Performance, diagnostic, and error information.

First-Party Attribution Information

We may collect first-party attribution information when you interact with GLP-1 Assist through our own website, app, referral links, creator links, clinic support links, QR codes, email links, directory pages, lead magnets, profile links, social campaign links, or other campaign URLs. This may include links shared on TikTok, Reddit, creator channels, clinic materials, Sheer Lifting content, founder/community channels, or other public launch channels.

Attribution information may include:

UTM source, medium, campaign, content, and term fields.
Referral source, creator code, clinic slug, clinic support kit code, affiliate code, founder campaign code, or related link identifiers.
Referral code use, hashed referred-email values, referrer or referred user IDs where applicable, trial-start status, conversion status, reward or thank-you status, and related fraud-prevention or abuse-prevention metadata.
Page paths, landing events, CTA clicks, checklist or routine downloads, lead-magnet requests, signup-start events, signup-complete events, and subscription attribution where applicable.
Anonymous visitor identifiers, session identifiers, first-touch and recent-touch timestamps, browser storage values, and basic browser/device/log data.
Approximate location inferred from IP address where captured by our systems or vendors.

This attribution is used for internal measurement and program crediting. It does not mean that member logs or app activity are sent to TikTok, Reddit, creators, clinics, advertisers, providers, or other outside partners.

Lead Magnet and Resource Request Information

If you request a checklist, routine, support kit, email resource, or similar educational material, we may collect:

Email address and name if provided.
The asset requested.
Consent status and communication preferences.
Source page, referral link, campaign information, and related attribution metadata.

Lifecycle Email and Communication Information

We may use email and communication services to send onboarding, trial, post-trial, paid-member, testimonial-request, referral, product education, and other non-essential communications where permitted. To do this, we may process:

Email address, name if provided, subscriber status, unsubscribe status, and communication preferences.
Broad lifecycle fields such as trial status, paid-member status, activation category, next suggested feature category, and recent activity category.
Signed testimonial-request tokens or token identifiers when needed to connect a feedback request to the right member or email address without exposing the raw email address in the URL.
Email delivery, open, click, unsubscribe, bounce, spam-report, and preference information where supported by our email service provider.

We do not send medication name, dose, side effect logs, hunger logs, weight, photos, meal contents, provider clicks, exports, or detailed app tracking records to lifecycle email platforms.

Testimonials, Reviews, and Feedback

If you submit a testimonial, review, rating, or feedback through a GLP-1 Assist form or link, we may collect:

Email address associated with the request link.
Optional display name, first name, or nickname you provide.
Star rating, testimonial body, feedback text, and related request metadata.
Tokenized request information, source event, source user ID where present, token subject hash, moderation status, follow-up status, and internal notes needed to review, approve, reject, edit for clarity, or follow up on your submission.

Approved testimonials or reviews may be displayed publicly with the display name or nickname you provide. Lower-rated feedback is used for customer-care follow-up and is not automatically published.

3. How We Use Your Information

We use your information to:

Provide, operate, maintain, secure, and improve the Services.
Help you track GLP-1 routines, nutrition, hunger, side effects, body progress, activity, workouts, scheduled training sessions, exercise results, and related patterns.
Generate member-facing insights, fitness summaries, workout-history views, and pattern views from your own logs.
Create optional exportable summaries, including fitness or workout summaries, when you choose to generate them.
Deliver reminders, notifications, support, and educational content related to tracking and routine consistency.
Send lifecycle, onboarding, trial, post-trial, paid-member, referral, testimonial-request, and other non-essential communications where permitted.
Provide customer support and respond to your inquiries.
Review, moderate, publish, or follow up on testimonials, reviews, ratings, and feedback you submit.
Operate first-party attribution, referral, creator, affiliate, clinic, lead-magnet, founder, directory, and launch-campaign programs.
Credit eligible referral, creator, affiliate, clinic, or promotional programs.
Prevent fraud, abuse, duplicate crediting, or misuse of referral and promotional systems.
Use aggregated or de-identified information for product analytics, service improvement, and business planning.
Monitor usage to support security, reliability, and integrity.
Comply with legal obligations and enforce our terms.

We do not sell member health-related information.

GLP-1 Assist does not automatically send member logs, app data, workout data, symptoms, side effects, medication routines, nutrition logs, progress photos, exports, or payment details to social platforms, advertisers, creators, clinics, or providers for their own advertising, profiling, outreach, or member management.

We disclose information only in limited circumstances:

If you choose to generate, download, export, email, upload, or otherwise send a summary outside GLP-1 Assist, including a fitness or workout summary, that action is member-initiated and controlled by you. You decide what to export, when to export it, and who receives it. Once you share information outside GLP-1 Assist, the recipient's systems, terms, privacy practices, and security practices may apply.

Service Providers

We work with trusted third-party service providers who help us operate GLP-1 Assist, such as:

Cloud hosting, database, and storage providers.
Authentication, security, monitoring, and infrastructure providers.
Payment processing and merchant-of-record services, including Polar.
Email and communication services, including email delivery, lifecycle automation, unsubscribe/preference handling, and email engagement reporting.
Analytics, performance monitoring, and product diagnostic services.

These service providers are authorized to use information only as needed to provide services to GLP-1 Assist, subject to their agreements with us and applicable law.

Creators, Clinics, Referrals, and Public Reporting

We may use first-party attribution data to credit eligible creator, affiliate, referral, clinic, founder, directory, lead-magnet, or promotional programs. We may provide partners with limited aggregated or de-identified reporting, such as counts of page views, clicks, signups, lead-magnet requests, or conversion totals tied to their own links or campaigns.

These reports do not include member logs, medication routines, side effects, nutrition entries, workout logs, progress photos, exports, or other app tracking data. We do not provide small-number clinic or partner reports when doing so would reasonably identify a member.

Approved Testimonials and Public Reviews

If you submit a testimonial or review and it is approved for publication, we may display the testimonial text, display name or nickname, rating, and related public-facing context on GLP-1 Assist websites, marketing pages, app surfaces, or promotional materials. We do not automatically publish testimonials or reviews, and lower-rated feedback is routed for follow-up rather than automatic public display.

Legal Requirements

We may disclose information if required by law, legal process, or to protect the rights, safety, and security of GLP-1 Assist, our members, or others.

Business Transfers

If GLP-1 Assist is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction subject to appropriate protections.

5. Provider Directory

Our platform may include a public directory of independent healthcare providers and allied professionals.

GLP-1 Assist does not disclose member logs or member health-related information to listed providers.
If you choose to leave GLP-1 Assist and engage with a provider, you do so on that provider's own platform or communication channel, governed by that provider's privacy practices.
Directory click and interest reporting, if used, is aggregated or de-identified unless we separately describe another use and obtain any consent required by law.

6. Data Security

We use administrative, technical, and organizational safeguards designed to protect member information, including:

Encrypted connections where supported.
Access controls for internal systems.
Limited internal access to information based on operational need.
Monitoring, logging, and backup practices appropriate for our stage and systems.
Security review as new vendors and sensitive features are added.

No system can be guaranteed completely secure. If we become aware of a security incident affecting your information, we will investigate and notify you as required by applicable law.

7. Data Retention

Data associated with active accounts is retained while your account remains active.
Upon account deletion, account data is generally deleted within 30 days, unless we need to retain limited information for legal, security, fraud-prevention, billing, dispute-resolution, or operational reasons.
Aggregated or de-identified product analytics may be retained for service improvement.
First-party referral, creator, clinic, founder, campaign, and lead-magnet attribution may be retained as needed to operate those programs, resolve disputes, prevent abuse, credit eligible programs, and maintain ordinary business records.
Browser-based referral attribution values may expire on a shorter schedule, but backend referral program records may be retained longer as needed for fraud prevention, reward or thank-you tracking, support, dispute resolution, and ordinary business records.
Testimonials, reviews, ratings, moderation records, and follow-up records may be retained as needed to manage publication, respond to concerns, document consent and moderation decisions, and maintain ordinary business records.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of personal information associated with your account.
Correct inaccuracies or update your information.
Delete your account and associated data.
Export your data in a portable format.
Opt out of non-essential communications.
Withdraw consent for optional data uses where consent is the basis for processing.

To exercise these rights, contact us at privacy@glp1assist.com.

9. Cookies, Local Storage, and Analytics

We prioritize privacy-preserving analytics. We may use Plausible Analytics, a privacy-focused analytics service, to understand website usage without third-party advertising cookies or advertising tracking pixels.

We use cookies and local storage for account sessions, preferences, product functionality, and first-party attribution. This can include storing values such as glp1_ref, glp1_referral_code, or related referral, creator, clinic, founder, lead-magnet, source, and campaign identifiers when you arrive through one of our links.

First-party attribution values help us understand how people find GLP-1 Assist, connect lead-magnet requests or signups to eligible programs, and credit partners when appropriate. Browser referral attribution values such as glp1_ref or glp1_referral_code may be stored for up to 30 days, and clinic, founder, or similar launch attribution may be stored for up to 60 days. Backend referral program records may be retained longer as described in the Data Retention section. We do not use third-party advertising cookies or advertising tracking pixels.

10. International Users

GLP-1 Assist is based in the United States, and your information is processed and stored on systems located in the United States or operated by service providers that support our Services. If additional privacy rights apply where you live, contact us so we can review your request.

11. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of material changes by email, in-app notice, or posting the updated policy.

12. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@glp1assist.com
Address: GLP-1 Assist LLC, 411 Westchester Ave, Apt 1E, Port Chester, NY 10573